1. What Data We CollectWe collect different types of personal data depending on your interactions with us:
Personal Identification Information
- Name
- Age
- Nationality
- Email Address
- Phone Number
Volunteer & Application Information
- Volunteer availability and preferences
- Accommodation preferences
- Travel plans
- Skills, experiences, and hobbies
- Dietary restrictions (if applicable)
- Photos submitted with the application
Technical & Website Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Referring website/source (e.g., Instagram, TikTok, Google search)
- Cookies and tracking data (see our Cookie Policy)
Order & Checkout Information
- Products viewed and purchased
- Billing and shipping address
- Payment details (processed via Stripe, Klarna, or PayPal)
- Order history
- Customer support inquiries
2. How We Use Your Data
We use the information we collect to:
- Process volunteer applications and organize logistics
- Communicate with you about upcoming retreats, events, and projects
- Improve website functionality and user experience
- Ensure a safe and inclusive community environment
- Conduct marketing and promotional activities (with consent)
- Process orders and manage your account experience
- Prevent fraud and comply with legal obligations
3. How We Protect Your Data
We take data security seriously and implement the following safeguards:
- Encryption & Secure Storage: Personal data is stored on secure servers with encryption.
- Restricted Access: Only authorized personnel can access your information.
- Data Retention: We retain personal data only as long as necessary to fulfill its intended purpose.
4. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access Your Data – Request a copy of the personal data we hold about you.
- Correct Your Data – Request corrections to any inaccurate or incomplete data.
- Delete Your Data – Request that we delete your personal information unless legally required otherwise.
- Withdraw Consent – If you have provided consent for marketing or data processing, you can withdraw it at any time.
- Object to Processing – In certain circumstances, you can object to how your data is being used.
To exercise these rights, contact us at: contact@onthefreeside.com
5. Sharing & Third-Party ServicesWe do not sell or rent your personal data. However, we may share your data with:
- Service Providers (e.g., email platforms, cloud storage providers) to manage our services.
- Legal Authorities if required by law.
- Payment Processors (Stripe, Klarna, PayPal) for secure payment transactions.
For tracking and analytics, we use Google Analytics and Meta (Facebook) Pixel, which may collect anonymous browsing data. For details, see our Cookie Policy.6. Cookies & Tracking TechnologiesWe use cookies to enhance your experience, analyze website performance, and improve our services. You can manage your cookie preferences anytime in our [Cookie Settings] or read more in our Cookie Policy
.7. Registration & Checkout Privacy Policies
- Registration Privacy Policy: Your personal data will be used to support your experience throughout this website, manage access to your account, and for other purposes described in this Privacy Policy.
- Checkout Privacy Policy: Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in this Privacy Policy.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data rights, contact us at:
:📩 Email: contact@onthefreeside.com
📍 Address: Malung, Dalarna, Sweden